At Auto-Options the customer comes first and we offer a high level of customer service. Below is some of the feedback that we have received from our customer.

Car Hire
“We just wanted to say how impressed we were with your level of service from the start of our car rental period right through to the end. Norman and David and their team went the extra mile for us on a number of occasions. We would never have been able to enjoy our tenth wedding anniversary weekend away if they hadn’t managed to fix the crack in the windscreen within a day and we were enormously grateful for the friendly airport pick-up and drop offs – so helpful when travelling with lots of bags and children! It is such a hassle to hire a car from Heathrow and takes ages but we feel that we have struck gold with Auto-Options – not only were your prices the best we found in the area but you provided a 5 gold-star service to boot. The car was immaculate too. We will certainly be recommending you to our friends (although we’re tempted to keep this little undiscovered auto-hire gem to ourselves) and have already told a number of people about how friendly, helpful and courteous everyone at Auto-Options is. If we ever move back permanently to the UK you will be our first port of call for buying our car and in the meantime you will be the only car-hire option for us. Many thanks and well done!”
Tom and Melissa Frost
Dubai

“I wanted you to know how pleased we were with the car rental. Your rates were very competitive – the car was in new car condition and your overall personal service was most helpful and appreciated. Overall a very professional experience.”
Mr. and Mrs. B. Holmes
Oakville, Ontario, Canada

Vehicle Sales & Management
“We have now been using the service of Auto-Options in Maidenhead for over 3 years choosing to do so after being repeatedly disappointed by the poor services offered by many Main Dealers. We have been delighted by every aspect of dealing with Norman and Helen. They have quite simply taken the hassle out of sourcing all our auto needs living up to their promises. Whatever we have required they have provided in a professional, friendly and efficient manner. I have not hesitated to recommend them to many friends and business associates. Auto-Options truly offer a Total Vehicle Management service.”
Mr. and Mrs. A. Wood
Gerrards Cross, Bucks

“Norman’s firm was recommended to me by a good friend who had purchased two cars from him. I bought my car from him six years ago and have enjoyed his company’s reliability and efficiency ever since. He and his wife, Helen, run an extremely professional company offering a first class service backed by years of experience. They are always helpful and ready to listen, and they take note of what you say. I have recommended their services to all of my friends and contacts and look forward to their continued support and service”.
Mrs Z Neagle, Datchet
Berkshire

“I’ve been dealing with Norman and Helen for nearly 4 years now and purchased my two most recent vehicles through their company. The service I have always received has been ‘second to none’ .The courteous response to all my needs have been on time, as promised and with no fuss or argument.”
Mr. K. Whatley
Fleet, Hampshire

“Our association with Norman Rossiter began before Auto-Options was up and running and between us we have purchased over ten vehicles through him. At all times the service and professionalism given to us has been outstanding. Since Auto-Options was conceived both Norman and Helen have been committed to giving time and energy to satisfy their customer’s requirements; whether it be delivery of a new car; arranging servicing requirements or giving advice on particular model. Congratulations and well done to them both.”
Mr. and Mrs. G. Clark
Isleworth, Middlesex

“I have bought cars from Norman Rossiter since 1993 when he worked for a dealership and found him so helpful that when he and Helen started Auto-Options I continued to purchase my cars from them. Their professionalism and attention to detail and after sales support has meant so much that although I have now moved to Devon I still use Auto-Options and have bought two cars from them since moving here. Well done Helen and Norman.”
Mrs. M. Clements
Braunton, Devon

“It is an absolute pleasure doing business with Auto-Options. I have been a customer of Norman’s since his dealership days in 1987 and more recently with Auto-Options, where, with Helen they offer a customer service which is second to none. I have purchased cars for myself, recommended friends and family and have been completely satisfied on all occasions. Both Helen and Norman offer customer support, from the initial purchase, delivery and after sales support and work honestly and quickly, to ensure that there is “No Hassle” ”
Mr. D. McCann
Taplow, Buckinghamshire

“I first met Norman before he set up Auto-Options and am delighted to have been a customer of his since Auto-Options started up. Norman and his team offer a total service. As a motorist with limited time Auto-Options has proved a reliable source of advice and information, operating in effect as a hassle free “one stop shop” for buying, selling and servicing the car. I wouldn’t go anywhere else! As a customer you can depend on a personal and courteous reception from beginning to end, backed up with experience knowledge of the trade that I have found invaluable. I have recommended Auto-Options to two of my friends and wouldn’t hesitate to recommend to others too. Will no doubt see you again shortly for advice on those dents and scrapes!”
A. Colgan
Marlow, Buckinghamshire

“At first, I could not believe that Auto-Options were marketing Honesty with their business, when someone gave me their brochure. I thought I would give them a try. Now as a result of my experience I will only deal with them when it comes to my car. They don’t treat me like a simple-minded woman when we are talking technicalities but they help to make sure that my car administration doesn’t get forgotten in my busy life. I value their service so much I travel from South London for my car care.”
S. Bell
South London

“Star performance from a stellar company! You’ll not find a better way to handle all your motoring needs. Seriously good coffee and biscuits as well!”
C. Harris
Maidenhead Berks

“We have always been delighted with the quality of our cars from Auto-Options, and, in addition, the friendliness of the staff and the overall service provided has been first class. Two of our sons have also purchased from Auto-Options recently and both have had tremendous deals. Norman and his team go out of their way to provide a super service – nothing seems to be too much for them, and they clearly understand what it takes to delight their customers!…………….. all in all a great company!”
P. Roberts
Maidenhead, Berkshire

“We have used Auto-Options since 2004 and prior to that my wife had brought cars from Norman over the last 10 years. As customers we always receive a warm and friendly welcome, that is second to none with nothing being too much trouble for Norman or Helen!…. Norman’s knowledge and experience have been invaluable over the years, this accompanied with a company that has ‘honest ethical core standards’ makes Auto-Options a company we will come back to time and time again! We both would recommend Auto-Options and Norman has the answer to your motoring needs. Truly the most pleasurable customer experience you will have!”
Mr & Mrs Sims
Reading, Berks

“Being a single woman of ‘ a certain age’ I was dissatisfied with the treatment I received, when making enquiries about cars, from younger men who appeared to be arrogant and condescending towards me. Eventually I was lucky enough to meet Norman who treated me with curtsey and respect when I wanted to buy a car. When he started his own business I bought my next car from him knowing that, I would receive the best deal that he could provide. I have my car serviced through his company; he comes to my workplace, picks up my car and I have the peace of mind and knowledge that my car will be properly serviced and returned to me before I am due to go home. When visiting the premises I am greeted by Helen who is always friendly and offers the ‘much needed’ coffee while discussions take place. I have no hesitation in recommending Auto-Options to anyone, but especially to female customers who may feel undermined when having to buy and maintain a vehicle from larger companies. I am about to purchase my 3rd car through this small, friendly and efficient company. Why don’t you give them a go?! ”
T. Wellings
Bracknell